Alisha

If you do not find an answer to your question here, you have the option of leaving a message for customer service below:
Subject
Message

1 - Your personal information

1-1 I want to change my email address?

To change your email address, you simply need to send a request to: [email protected]

1-2 How can I change my date of birth?

To change your date of birth, you simply need to send a request to: [email protected]

1-3 How can I change my last name, first name or my mailing address?

To change your first name, last name or mailing address, you simply need to send a request to: [email protected]

2 - Your products

2-1 I purchased a product and I have not received it yet?

The time needed to prepare your product is 72 hours. If you have purchased your product, and you still have not received it after 72 hours, you can send a claim to: [email protected]

2-2 My horoscope and /or my reading is/are not good:

Please send a claim to: [email protected]

2-3 For any other product download problem, please contact me here:

[email protected]

2-4 Is payment secure?

Payment on the site is completely secure thanks to the our bank partner's online payment system: When you type your bank account information, they are transmitted to our bank partner without being saved on the www.ali-in.com site.

The bank coordinates that you send us online are encrypted (protocol SSL): nothing is transmitted unencrypted over the web.

Even more, they are verified directly with the payer's company. You are thus doubly protected against abuse and fraud.

2-5 What payment methods are accepted?

The accepted methods of payment are by credit card.

3 - To unsubscribe

3-1 To no longer receive the Newsletter and to cancel a subscription to the www.ali-in.com site?

To no longer receive the newsletter and to cancel a subscription to my site, it is very simple: Click here.

4 - Other questions

4-1 Suggestions and Opinions?

Do you have a suggestion or an opinion to share? Thank you for sending me an e-mail to: [email protected]